Privacy Policy

Welcome to Hoppee ("we," "our," or "us"), headquartered in Jorhat, Assam, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our digital storefront and catalogue platform.

1. Information We Collect

We collect information that you provide to us directly when you register and use the Hoppee platform:

• Account Data: Phone number, email address, and authentication credentials (managed via Supabase Auth).
• Business Profile: Business name, logo, location, contact details (WhatsApp/Phone), and social media links.
• Content Data: Images, videos, item names, prices, descriptions, and dietary information you upload to your catalogue.
• Verification Data: Business licenses or identity documents uploaded for account verification purposes.
• Payment Data: Subscription status and transaction IDs for Hoppee Premium. We do not store your credit card or bank details; these are processed securely by our payment partner, Razorpay.

2. How We Use Your Information

We use your data to:

• Provide Services: To host and display your digital menu or storefront to your customers.
• Process Payments: To manage your subscription billing via Razorpay.
• Verification: To verify the legitimacy of your business and grant the "Verified" badge.
• Support: To contact you regarding your account, technical issues, or updates.

3. Publicly Visible Information

Please note: Any information you add to your "Menu" or "Storefront" (including items, prices, media, and business contact info) is intended for public consumption. This data is publicly accessible via your unique Hoppee URL and QR codes.

4. Data Storage and Security

Your data is stored securely on Supabase (PostgreSQL) servers. We implement industry-standard security measures to protect your data. Media files (images/videos) are stored in secure storage buckets. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We share data with trusted third-party service providers solely for operational purposes:

• Supabase: For database hosting, authentication, and file storage.
• Razorpay: For processing subscription payments.

6. Your Rights

You have the right to access, update, or delete your data. You can edit your business information directly through the Dashboard. To request full account deletion, please contact us.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Hoppee
Jorhat, Assam, India
hoppee.contact@gmail.com